Privacy Policy Overview

This Privacy Policy outlines how we collect, use, and protect personal data in relation to our smart devices and services.

Policy guidance

This introductory summary is provided to help readers navigate the sections that follow.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

User Rights

These rights include access to personal data, correction of inaccuracies, and the right to request deletion under certain conditions.

Users have specific rights regarding their personal data, subject to applicable legal limitations.

Requests

Exercising User Rights

Users may submit requests to access, correct, or delete their personal data through the designated contact channels.

Requests to exercise rights will be addressed in accordance with applicable laws and within a reasonable timeframe.

Data Retention

Data Retention Practices

Data is regularly reviewed, and unnecessary or outdated information is securely deleted to maintain compliance and data integrity.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Policy Updates

Updates to this policy will be communicated via our website or direct notifications to users as necessary.

We will notify users of significant changes to this policy through appropriate communication channels.

Data Collection Practices

We may collect personal data such as names, contact information, device usage data, and preferences to enhance user experience and service functionality.

The categories of data collected depend on user interactions with our devices and services.

Sources of Data Collection

We collect data from users when they register, use our devices, or communicate with us for support or inquiries.

Data is obtained directly from users during account creation, device setup, and through ongoing interactions with our services.

Types of Cookies Used

Cookies may include essential cookies for functionality, performance cookies for analytics, and targeting cookies for advertising purposes.

We utilize both session cookies, which expire at the end of a browsing session, and persistent cookies, which remain on the device for a specified duration.

Cookie Management

Cookies are used to improve user experience, analyze site traffic, and personalize content based on user behavior.

Users can manage cookie preferences through their browser settings, allowing them to accept or reject cookies as desired.

Contact Information

[email protected]

Phone

+65 9609 2703

Address

539, Bukit Batok St 52, Singapore, SG

General Inquiries

Purpose of use

Purposes of Data Processing

We utilize personal data to enhance user experience, conduct research, and communicate important updates regarding our services.

Personal data is processed for purposes including service delivery, customer support, and improvement of our products.

Third-party sharing

Data Sharing with Third Parties

We may share data with service providers who assist in our operations, ensuring they adhere to strict data protection standards.

Any third parties that receive personal data are required to maintain confidentiality and use the data only for specified purposes.

Legal basis

Legal Disclosures

Such disclosures are made in accordance with applicable laws and regulations to protect our rights and the safety of others.

We may disclose personal data to comply with legal obligations or respond to lawful requests from authorities.